The Code of Business Ethics and Conduct
The Code of Business Ethics and Conduct (“Code”) is one of the key expressions of the Casais Group’s corporate culture and guides the personal and professional conduct of all members of the Group, regardless of their position or role. It also governs relationships among employees, customers, suppliers, and other partners with whom the Group interacts.
This Code establishes the guidelines on business ethics and governance applicable to CasaisInvest SGPS (parent holding company) and extendable to all entities within its scope of consolidation and management (Casais Group). It also sets forth the principles of personal conduct that must govern the actions of all Casais Group employees.
More than just a collection of rules, the Code of Business Ethics and Conduct outlines the Group’s values and mission, promoting a culture of integrity, transparency, and “ethical awareness.”
CASAIS Business Ethics and the conduct of all entities and recipients of the Code are fundamental to the way business is conducted, perpetuating the “mastery” bequeathed by its founders—particularly by Master CASAIS—while upholding the foundations of the CASAIS DNA and driving its growth.
Any questions regarding the interpretation of this Code should be directed to the Casais Group Ethics Committee via email at etica@casais.pt.
If you are aware of or suspect any violation of the Code of Business Ethics and Conduct, you may report it anonymously through the reporting channel available at https://casais.integrityline.com/
Integrity Guide
The Code of Business Ethics and Conduct may not provide specific guidance for every type of situation, dilemma, or decision.
To help you evaluate any dilemmas you may have regarding our Code of Business Ethics and Conduct, you can use our Integrity Guide.
When in doubt, ask yourself…
- Am I upholding the Casais Group’s core values of “Knowledge, Cooperation, Dedication, Determination, Flexibility, Humanism, Integrity, and Rigor”?
- Are my actions ethical and in line with the Casais Group's guiding principles and objectives?
- Is my action/decision in full compliance with the law, and do I have authorization to proceed?
- Do I fully understand the potential risks, including those to the Casais Group's reputation?
- Is this the right attitude? Am I setting the best example?
- If my action or decision were to become public knowledge, would I still feel that I had done the right thing?
If you need advice on any matter related to the Code, or if you have any concerns you would like to report, please send an email or contact the Ethics Committee at etica@casais.pt.
Alternatively, if you are aware of or suspect any violation of the Code of Business Ethics and Conduct, you may report it anonymously through the reporting channel available at https://casais.integrityline.com/